User Agreement
The agreement starts when you open an account; keep information correct, avoid multiple accounts, and comply with local law.
bdtk1 App Terms of Use
On this page the bdtk1 App user agreement, service terms, and notice rules are together; Dhaka and users should read this section before using bKash, Nagad, or Rocket.
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1 document, 3 main rules
Terms, User Agreement, and Service Rules read together
Service Terms
bdtk1 App, APK, and web access follow the same rules; if abnormal use is detected, restrictions apply.
Update date
If this August 2026 version document changes, a new link appears on dashboard, so check occasionally.
Notice from us
Notices go through 3 channels
Email notice
Account, security, or terms changes notices are emailed; if inbox is correct, one copy is enough.
App notification
Important updates appear in in-app notifications; APK users see the same message if permissions are granted.
Dashboard announcement
New rules first appear on the account page after login; the latest version is there.
Many Dhaka users see this notice during breaks, so the message is short, clear, and timely.
Notice from you
Notify within 24 hours
Incorrect
If name, phone, or email is incorrect, report immediately; if verification is blocked, it takes longer generally.
Security issue
Unfamiliar logins, suspicious devices, or shared passwords; report quickly; keeping the account secure is easy in two steps.
Change contact
If you have a new number or new email, contact support; update before disabling old number.
If messages about bKash, Nagad, or Rocket arrive, include the reference.
Active notice channels
All four channels
Support team
Support team answers come clearly in steps after reviewing common questions, account issues, and service terms.
Written message
In a brief message include subject, date, and account information; keep unnecessary words to a minimum.
bdtk1 Login area
Login panel shows notices and terms links; regular sign-in prevents missing the newest version updates.
Payment support
Questions about bKash, Nagad, or Rocket should be on a separate line; Dhaka users get fastest replies this way.
These methods perform well with 99.7% uptime; when a message is sent, it is recorded.
Legal notice address
Address in two lines
Mailing address
Use the registered address to send legal notices; include account ID, date, and subject to reduce rejection.
Identity information
Provide name, phone, and email; incorrect information may complicate the notice record later.
Subject line
Keep the subject clear: terms, account, or payment issues; a one-line subject speeds responses.
Contact, login, and registration
If you have questions about the terms bdtk1 Login Guide See registration process to understand bdtk1 Register page Will work
If needed Contact page Send a message from there; you can separately write about terms, user agreement, and service rules.
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